Refund Policy – Pavo Floral

免費送花服務: 只要下訂單滿港幣800 元, 我們會按照你所選的送花日期提供本地免費送花服務。可揀選的送花日期為星期一至星期日,時段為早上10時至晚上7時。 *請於指定送花日期前3個工作天預訂。

Refund Policy

Exchange and Refunds

In general cancellations of orders are not accepted, and bouquet deliveries are non-refundable and non-exchangeable except a legitimate reason, such as damage.

Damages and issues 

Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If customer fails to inform us of any product defect at the time of receiving the product(s), customer shall be deemed to have waived the right of inspection and product(s) shall be considered accepted in good condition.